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SALES & MARKETING AGENCY

High-performing and innovative programs for 24 years.

Our comprehensive service offering

Face-to-face

Retail, non profit, food service, XM, direct selling, door to door.

Contact centre

Inbound, outbound, integrated programs.

Online

Social media, SMS, email.

Integrated solutions

Merging face-to-face, contact centre, and online.

Corporate snapshot

Endo's history

  • Founded in 2000

  • Thousands of programs

  • Tens of millions of interactions

  • Active across North America

Working with Endo

  • Work from anywhere (WFA) organization – head office

  • Work in-field –Brand Ambassadors work in-field at various locations with our partners

  • Active across North America

  • Team of 250+

Industries we serve

  • Financial + banking + insurance

  • Hospitals + nonprofits

  • Food + grocery + beverage + alcohol

  • Retail + consumer products

  • Hospitality

  • Gaming

  • Delivery

  • Automative

  • Property management

  • Technology

  • Telecom

  • Subscription

  • Cannabis

Customer acquisition

Lead and demand generation

Some of our expertise

Fundraising and donor acquisition

Fundraising and donor acquisition

Customer retention/advocacy/loyalty

Upsell/cross-sell improvement

Loyalty  enrollment

First party data acquisition and list build

Team engagement and coaching

Product sampling 

App download

Customer insights and survey

Retail performance and optimization

MORE THAN 1,400 programs and campaigns since 2000

What makes Endo a better choice for you?

We use a unique combination of our proprietary AI software and best in-class third party applications to improve program results.

 

We have our own in house development team, continually innovating our product platform with new features and integrations. Some of the benefits of our use of technology include:

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  • Greater productivity

  • More sales

  • Higher average sale

  • Lower cost per sale

  • Greater compliance; reduced risk

  • Better staff engagement; reduced turnover

  • Lower management cost; more directed and effective management

  • Better compensation structures

  • Easier and faster to test and learn

  • Better objectivity on reporting

  • Faster scale

  • More consumer engagement

  • Better consumer experience

  • Voice of customer insights

Our innovative use of technology

Our philosophy of
Real-time Performance Management

Our use of technology gives us a detailed, real-time view into our programs: 

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  • allowing us to identify areas for improvement before they become an issue

  • discern evolving best practices and disseminate them to the rest of the team more quickly

  • build staff engagement through more frequent excellence recognition

  • support faster program adjustments and scale.

Our team

Executives with deep, proven expertise in sales & marketing, customer service, training and coaching.

   Peter Day

   President and Owner

   Anissa Holmes

   NAS Founder

   Tomasz Zajac

    VP, Client Services

   Graham Kingma

    VP, Operations

   Pratik Gautam

   VP, Finance

   Geoff Kushnir

   Head of Technology

   Karen Schilling

   Head of HR

   James Compton

   Head of Creative

Thousand of frontline staff active in field, with a deep roster of more than 6,000 across North America

Our expertise in applied behavioural psychology

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