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Completely permission based (consumer optin required), and the consumer can withdraw their permission at any time (opt-out) |
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No consumer is engaged without prior profiling to allow a relevant individual communication. This profiling may be done through a short free registration survey immediately preceding the interaction, or through some other form of data collection within a reasonable period of time before the interaction |
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Any marketing communications with the consumer, be they event-based, email or print leverage the profile data to be as relevant as possible |
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At some point in the program or the preparation for the program, there was a one-on-one interaction with the consumer. |
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Deep program results data and measurement are almost immediately available to the program stakeholders |
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The program engages consumers on an effective scale to make a meaningful impact for the marketer. |
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The program can be easily scaled/replicated across multiple similar “places” or venues. |
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Although the program is visibly a marketing experience, Consumers describe the experience as fun, relevant and rewarding. |
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Ideally, a synergy exists between the program and the “place”. |